Modern Slavery Statement

Modern Slavery Commitment at Cleaners West Hampstead

Cleaners West Hampstead is firmly committed to preventing modern slavery, human trafficking, forced labour, and all forms of exploitation within our business and supply chains. This Modern Slavery Statement sets out the steps we are taking to identify, mitigate, and eliminate any risk of modern slavery in connection with our cleaning services in West Hampstead and the surrounding areas.

We recognise that modern slavery can occur in many forms, including deceptive recruitment, withholding of wages, abuse of vulnerability, restriction of movement, and threats or intimidation. We believe every person has the right to work freely and safely, with dignity and respect, and we act consistently with this belief in every aspect of our operations.

Zero-Tolerance Policy on Modern Slavery

Cleaners West Hampstead operates a clear and uncompromising zero-tolerance policy towards modern slavery and human trafficking. We do not tolerate any practice that is inconsistent with the protection of human rights, whether within our own workforce or in the activities of any party that supplies goods or services to us.

All employees, contractors, and suppliers are required to comply with applicable labour, employment, and human rights laws. Any indication of forced labour, debt bondage, child labour, or exploitation is treated as a critical breach of our standards. Where credible concerns are identified, we will act promptly, which may include suspending cooperation, terminating relationships, and notifying the relevant authorities where appropriate.

Responsible Recruitment and Employment Practices

We recruit staff using fair, transparent, and lawful processes. Our workers are employed or contracted voluntarily and are free to leave their employment in line with contractual and legal requirements. We do not charge recruitment fees, and we do not allow any third party to charge such fees on our behalf.

Every worker receives clear information on their pay, hours, duties, and employment conditions before starting work. Wages are paid directly to workers in a timely manner, and no one is required to surrender identity documents or provide deposits as a condition of employment. Any concerns raised about working conditions are handled sensitively, without retaliation.

Supplier Standards and Audits

Our approach extends beyond our direct workforce to the suppliers, subcontractors, and service providers we engage. We expect all suppliers to uphold standards equivalent to our own, including strict prohibition of forced, bonded, or trafficked labour, and adherence to legal requirements on wages, working hours, and health and safety.

As part of our supplier due diligence, we assess the risk of modern slavery in each supply relationship, giving particular attention to higher-risk activities such as temporary labour provision, specialist cleaning supplies, and outsourced services. We reserve the right to conduct audits, inspections, and documentation reviews to verify compliance with our ethical standards.

Where audits or assessments identify gaps or concerns, we will work with suppliers to put corrective actions in place with clear timeframes. Failure to remedy serious issues, or any refusal to cooperate with our oversight processes, may result in the termination of contracts and the removal of the supplier from our approved list.

Reporting Channels and Protection

Cleaners West Hampstead encourages all employees, workers, and business partners to speak up if they witness, suspect, or are affected by any form of modern slavery or human rights abuse connected with our operations. Concerns can be raised through line managers, senior management, or designated internal contacts responsible for compliance and ethics.

Reports are treated seriously, handled with discretion, and investigated promptly. We do not tolerate victimisation or retaliation against anyone who raises a concern in good faith, whether the concern is ultimately substantiated or not. Where there is an immediate risk to safety or liberty, we will consider involving external agencies and cooperate fully with any official investigations.

Training, Awareness, and Continuous Improvement

We are committed to building awareness of modern slavery risks among our staff and key suppliers. Relevant team members receive guidance on identifying indicators of exploitation, such as signs of coercion, control over documents, or unusual living and working arrangements. This helps ensure that potential issues are spotted and escalated at the earliest possible stage.

Our management team regularly reviews emerging guidance and good practice in tackling modern slavery and incorporates these insights into our policies and procedures. We aim to strengthen our controls over time, particularly in higher-risk areas of our supply chain, and to encourage open dialogue with stakeholders about how we can improve further.

Annual Review and Statement Approval

This Modern Slavery Statement is reviewed at least once every twelve months, or more frequently if there are significant changes in our operations, legal requirements, or risk profile. As part of each review, we assess the effectiveness of our actions, consider any incidents or concerns raised, and identify opportunities to enhance our prevention and response measures.

The updated statement is approved by the senior leadership of Cleaners West Hampstead, reflecting our ongoing commitment to ethical conduct and the elimination of modern slavery in all its forms. We understand that combating modern slavery is an ongoing responsibility and we will continue to refine our approach to ensure that our business and supply chains remain free from exploitation.